Engagement Experts

Custom Learning Systems delivers relevant, proven, immediately-usable skills and tools to improve the patient experience at every level. Their knowledge and expertise comes from decades of hands-on-experience.

Our experts include former hospital CEO’s and COO’s, clinicians, RN’s, psychologists, speech therapists, experts in Emergency Department leadership, veteran long-term care managers, senior healthcare consultants, and specialists in Lean strategies.

Their competency-based presentations and one-to-one coaching engage all healthcare associates in a common cause.

All training is based on CLS’ systematic approach to producing breakthrough increases in employee engagement, patient and family satisfaction, all-important HCAHPS and patient satisfaction scores — and the loyalty of the community you serve.