Change Your Culture…

or be Doomed to Repeat the Past!
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Our Mission

The New Role of the Healthcare Administrator in
 Becoming an Employer and Provider of Choice

Mission

The New Role of the Healthcare Administrator in Becoming an Employer and Provider of Choice

You will learn how to:

  • How to define the benefits of becoming an Employer and Provider of Choice.
  • The three vital change-leadership strategies necessary to create a long-term, sustainable competitive advantage.
  • How to effectively sell change and create ownership at every level.
  • To understand the impact of a disengaged workforce using the Worker Attitudes/Values profile.
  • How to use the 12 Pillars of an Employer & Provider of Choice as a framework for cultural transformation.
  • How to empower frontline staff to be champions of service excellence.
  • How a new breakthrough training and implementation process, “The Service Excellence Initiative™”, achieved a dramatic, measurable change in the first 100 days.
  • Eight breakthrough recommendations to assess and transform your culture NOW!

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