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Free Resources for Healthcare Leaders

We are proud to offer three exceptional resources designed to help healthcare leaders elevate their patient experience, build stronger teams, and achieve service excellence. These complimentary offerings are perfect for healthcare facilities looking for innovative strategies to implement meaningful change in their organizations.
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1. HCAHPS
Breakthrough Leadership Series

Transform your leadership approach and boost patient satisfaction with our HCAHPS Leadership Breakthrough Webinar Series. This 13-part program, released monthly, offers expert insights and actionable strategies based on the CMS HCAHPS survey to enhance communication, care transitions, and responsiveness.

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2. Engage
Webinar Series

Discover innovative strategies to address today’s healthcare challenges with our Engage Webinar Series. These live, quarterly sessions feature expert educators and provide actionable insights on topics like patient and employee satisfaction, combating burnout, and building leadership skills.

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Brian Lee, speaker

3. Live 90 Minute
Virtual Keynote with Brian Lee

Inspire your team with a customized keynote from Brian Lee, CSP HoF, CEO and founder of Custom Learning Systems. These dynamic presentations equip healthcare professionals with actionable tools to reignite the patient experience, address staffing challenges, and foster resilience.

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Start Transforming Your Organization Today

These complimentary offerings are your first step toward long-term success. Explore one or sign up for all three to experience the full range of our expertise.

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