ICU

  • The Gift of Comfort: How Amanda's Kindness Transforms Patient Experiences

    Amanda Rothenberger's dedication to our most critically ill patients is frequently praised, both by her colleagues who value working alongside her and by those who receive her care. The following patient stories offer a glimpse of the profound compassion Amanda has for her patients and our community.

    I was taken to the ER when I was confused and unable to choose the correct words when I was speaking. Amanda was my ER nurse and had a lot of trouble getting me to cooperate and let them monitor my BP and O2. I was completely disoriented and unable to follow direction compliantly, but she persisted and never lost patience or spoke sharply to me. She was soothing and kind to me and my cousin for hours until I was admitted to the ICU. Every bit of nursing care I had needed, she provided. I am amazed that she was so kind and patient with me!

    My 9-year-old daughter required an emergency room visit due to severe stomach pain, and our nurse was Amanda. Amanda's immediate and reassuring approach not only put my mind at ease but also comforted my daughter. When it came time for my daughter to get blood taken, she was quite apprehensive. Amanda talked with her patiently and calmly, doing everything to try and comfort her. Suddenly Amanda asked if it'd make my daughter feel better if she showed her that it wasn’t scary to get blood drawn. She proceeded to remove her own jacket, sit on the bed, and allowed the technician to draw her blood. Throughout the process, Amanda never left my daughter's side, holding her hand and engaging her in conversation about her favorite cartoon. Her exceptional care didn't end there; Amanda even gifted my daughter a small stuffed cow when it was all said and done.

    Amanda shows the true definition of a compassionate heart and our community is better because of nurses like her.

    - Submitted by Amanda’s colleagues at Good Samaritan, Vincennes, IN