
Visit the official website of the HealthCare
Service Excellence Conference.
Download the 2009 HealthCare Service Excellence Conference
Brochure here.
Summit
Awards
Access Summit nomination forms, Service Breakthrough nominations and view last
year's winners.
The HCAHPS Leadership Development Intensive is designed
specifically to help hospitals drive their HCAHPS scores,
and position themselves for maximum P4P results.
After a thorough diagnostic process, we present a
customized road-map to HCAHPS success (both short and
long-term). 
|
The 10th Annual HealthCare Service
Excellence Conference
The 2009 HealthCare Service Excellence Conference is now in the History Books - but what memories we have. Delegates from 22 states and 2 Canadian provinces descended on Music City - Nashville, TN for 3 days of inspiration, education and networking resulting in an overall conference evaluation of 4.9 out of a possible 5.
“This conference was exceptional. I left with a renewed spirit! I’m excited to take this new found information back to my hospital. The speakers were humorous and informative. This is actually information that I can implement to make my hospital the “Hospital of Choice”.”
– Kim Tscharcher, Clinical Nurse Manager, Box Butte General Hospital
“Once again, an amazing conference. It is impossible to pick a favorite moment because there were so may. We laughed, we cried and we learned - thanks for such a super experience.
– Jennifer Warren, CFO Purcell Municipal Hospital
“Absolutely the Best Conference I ever attended.”
– Steve Raps, Director EVS, St. Elizabeth’s Hospital
“Networking and breakout sessions are so valuable. I feel so awesome and uplifted when I leave the conference.”
– Desiree Humble, Director, Service Excellence, Girard Medical Center

|