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As the HCAHPS go-live date approaches, senior leadership teams at hospitals across the country are consulting with their survey vendors.  The savvy ones are doing more.

Looking for a speaker for your leadership retreats or weekend leadership institutes? Search for a healthcare category or topic that will fit the theme of your event perfectly.

The Healthcare Speakers Bureau is the official provider of speakers to the annual HealthCare Service Excellence Conference (now in its 8th year), where over 20 thought leaders, keynoters, and facilitation experts will be presenting.

Maximize the time of your senior leadership team, by focusing their discussion, and decision-making on the mission-critical.  Get your free copy of the Leadership Institute & Retreat Planner Now!

 

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 On-Site Training and Needs Assessment Options

We are pleased to offer 7 customized needs assessment research options:

 

  • 1.  Facility Tour

    • A timely guided tour of your entire facility(s) to gain a first hand working knowledge of who, what, where, and how.

  • 2.  Focus Group(s) with Frontline Employees

    • To gain an insight into frontline concerns, priorities, and views.  This also helps to create positive expectations from employees for any future change initiative.

  • 3.  Staff Survey Instrument(s)

    • To gather fact based data of employee attitudes and competencies we may recommend the use of one or more CLS research survey instruments.

  • 4.  Focus Group(s) with Supervisors/Middle Management (2hours)

    • To gain further useful insights into the problems and challenges facing the various departments.

  • 5.  Individual Interviews with Key Decision Makers

    • Approximately 30-60 minutes with each member of the "Executive" in order to get a handle on the organization's practices, internal communication, etc.

  • 6.  Planning/Brainstorming Workshop

    • To expedite the implementation phase, we would conduct a 2-3 hour planning and brainstorming workshop with an established team, committee, or newly appointed task force.

  • 7.  Post Event "Next-Step" Recommendations

    • A thorough written recommended implementation strategy will be forwarded following the consulting/planning day(s).

 

 

 

 

 

 
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