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Healthcare Service Excellence Conference: The Leadership Factor in Value Based Purchasing

Conference Brochure

Download the full 2009 conference brochure!

Summit Awards
Visit Service Summit Awards.com.

View winners from the 2009 Summits.

Photo Galleries
View pictures from the 2009, conference in Nashville, TN.

Archived Conference Reviews

See what your peers had to say about last year's conference.

The Leadership Factor in Value-Based Purchasing: Team Based Strategies to Becoming the Hospital of Choice

A Terrific conference!

The 2009 HealthCare Service Excellence Conference is now in the History Books - but what memories we have. Delegates from 22 states and 2 Canadian provinces descended on Music City - Nashville, TN for 3 days of inspiration, education and networking resulting in an overall conference evaluation of 4.9 out of a possible 5.

“Once again, an amazing conference. It is impossible to pick a favorite moment because there were so may. We laughed, we cried and we learned - thanks for such a super experience.
– Jennifer Warren, CFO Purcell Municipal Hospital

“Absolutely the Best Conference I ever attended.”
– Steve Raps, Director EVS, St. Elizabeth’s Hospital

“Networking and breakout sessions are so valuable. I feel so awesome and uplifted when I leave the conference.”
– Desiree Humble, Director, Service Excellence, Girard Medical Center

Special Downloads:

2009 Photo Gallery from Nashville, TN

“This conference was exceptional. I left with a renewed spirit! I’m excited to
take this new found information back to my hospital. The speakers were
humorous and informative. This is actually information that I can
implement to make my hospital the “Hospital of Choice”.”

Kim Tscharcher, Clinical Nurse Manager, Box Butte General Hospital

Some of the Conference Delegates in Nashville (2009)

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