Conference
Links
Download the full conference 2009, brochure!

Register online for this year's conference.
The conference has been growing at
a rate of 37% per year, and hotel rooms are going fast...book now!
Nomination forms are now available for download! View winners from previous years.
The HealthCare Service Excellence Association is a
not-for-profit company that sponsors this conference every
year. Click to read more about them and view a list of
other important partners.
View pictures from the 2008, conference in Louisville, KY.
See what your peers had to say about last year's
conference.
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The 10th Annual HealthCare Service
Excellence Conference
The Leadership Factor in Value Based Purchasing: Team Based
Strategies to Become the Hospital of Choice
October 28-30, 2009 our 10th annual conference comes to 'Music
City'...Nashville!
Sheraton Music City Hotel
Address:
Click
here to reserve your
rooms now.
Conference
Highlights
This year's conference is poised for success, with these keynote speakers and topics
currently lined-up:
Back by Popular Demand:
- Clint Maun CSP - Leadership that Drives Results
- Erie Chapman MTS, JD - Secrets of Loving Leadership
- Jana Stanfield CSP - Everyday Greatness, Every Day
Featured Speakers:
- Pat Tyler RN, CCRN - Return to Care - VHA's Nursing-Centered apprach to improving medical surgical patient care in hospitals
- Willie Jolley CSP, CPAE - An Attitude of Excellence
- Kevin Shrake FACHE, FAAMA - Service Leadership that Sparks Your Market
- Cathy Wilson Sands RN, BC, BSN and Natalie R. Edwards MAEd, RHEd - Hardwiring Sustainability: Creating a Service Excellence Return of Investment
Nashville
Attractions
There are many things to do and see at the conference but if you
have some spare time you can get away from the hotel and go
site-seeing. Browse some main attractions and golf
courses we have found in Nashville that are worth looking at.
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