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Our Experienced Faculty

Custom Learning Systems delivers relevant, proven, immediately-usable skills and tools to improve the patient experience at every level. Their knowledge and expertise comes from decades of hands-on-experience.

Our faculty include former hospital CEO’s and COO’s, clinicians, RN’s, psychologists, speech therapists, experts in Emergency Department leadership, veteran long-term care managers, senior healthcare consultants, and specialists in Lean strategies.

Their competency-based presentations and one-to-one coaching engage all hospital associates in a common cause. All training is based on CLS’ systematic approach to producing breakthrough increases in employee engagement, patient and family satisfaction, all-important HCAHPS scores — and the loyalty of the community you serve.

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Brian Lee CSP

Brian Lee CSP

CEO, Custom
Learning Systems

Ronn Webb

Ron Webb, FACHE

Executive
Coach

Joe Tasse, FACHE

Executive
Coach

Michele Weston

Mark Brodeur, FACHE

Executive
Coach

Michael Bayer

Michael Bayer, CSP

Implementation
Specialist

Tim Durkin

Michele Matt, CSP

Implementation
Specialist

Jennifer Buchannan

Tim Drukin, CSP

Implementation
Specialist

Stephanie Staples

Stephanie Staples

Implementation
Specialist

Ronn Webb

Greg Efta

Implementation
Specialist

Donna Manring

Implementation
Specialist